Returns & Exchanges
At Pink Palm Puff, we want you to love your aesthetic essentials, but if a piece isn't quite right, we accept returns on unworn items within 30 days of delivery. Please ensure all original tags remain attached and items are in their original packaging to qualify for a full refund or store credit.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the portal process and securely package your items.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing