Frequently Asked Questions
Everything you need to know about your Pink Palm Puff favorites.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your request.
Do you ship internationally?
Yes, we ship to most countries worldwide! International shipping rates and delivery times vary by location and will be calculated at checkout.
How should I care for my Pink Palm Puff apparel?
To keep your items looking vibrant, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or harsh detergents.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change my order after it has been placed?
Since we process orders quickly, we can only make changes within 60 minutes of purchase. Please contact our support team immediately if you need an adjustment.